Privacy Policy | Sunny Bank Wishes

What our website host says about cookies "When you add the cookie banner to your site, only essential cookies are placed on your visitors' devices. The banner includes different toggles that your visitors can enable in order for you to use other types of non-essential cookies (e.g., Marketing, Analytics)".

If you would like further information about what the cookies are for, please click on settings on the cookies banner that appears on the bottom of the page. We have also given you the option to decline all cookies, because let's be honest, lots of us only like the ones we can eat ... especially if they have chocolate in them.

The type of personal information we receive from you when you enter your details on an order

or form of ours:

We currently process the following information:

Personal identifiers, contacts and characteristics (for example, name, contact and delivery details)

How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To answer a query from you or process and deliver your order

We also receive personal information indirectly, from the following sources in the following scenarios:

If your order has been placed via the Etsy selling platform

We use the information that you have given us in order to process and deliver your order.

We may share this information with Royal Mail or any other delivery companies or printing companies being used to deliver your order.

We also use a third party company to securely process any card payments, or if purchased via Etsy it is the Etsy selling platform responsible for all payments.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

We have a contractual obligation to process and deliver your order.

How we store your personal information.

Your information is privately and securely stored on our website computer system with a strict security system in place for the purpose of delivering your order. Your information is only used to process and deliver your order, it is not passed on to any third parties apart from those necessary to process your payment and deliver your order.

Your data protection rights.

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via our contact us form if you wish to make a request.

If you require any further information, please do not hesitate to contact us.