Privacy Policy | Sunny Bank Wishes

What our website host says about cookies "When you add the cookie banner to your site, only essential cookies are placed on your visitors' devices. The banner includes different toggles that your visitors can enable in order for you to use other types of non-essential cookies (e.g., Marketing, Analytics)".

If you would like further information about what the cookies are for, please click on settings on the cookies banner that appears on the bottom of the page. We have also given you the option to decline all cookies, because let's be honest, lots of us only like the ones we can eat ... especially if they have chocolate in them.

Currently we have no mailing list and do not collect information, however, use your information given for the purpose of processing your order and purchasing postage.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list; although currently we do not have a mailing list and do not ask you to sign up for one.
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our service.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers. We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

Transfers of Personal Information Outside the EU

We currently do not supply orders outside of the UK.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe all these rights below, although we only supply goods to the UK:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Wholesale, large order, personalised order or corporate customers, please note that the privacy policy is the same as above, however, your information is obtained via Sunny Bank Wishes website, solely for the purpose of processing orders only.

How to Contact Us

For purposes of EU data protection law, I, Michelle Rushton T/A Sunny Bank Wishes, am the data controller of your personal information. If you have any questions or concerns, you may email me us hello@sunnybankwishes.co.uk.

If you require any further information, please do not hesitate to contact us.

Company Information for Sunny Bank Wishes

Sunny Bank Wishes is the trading name of Michelle Rushton.

‘Sunny Bank Wishes’ name and logo are trademarked.

If you require any further information, or require any assistance at all please do not hesitate to contact us, we love to hear from you.